This Privacy Policy is between Gembotics LLC, (“Service Provider”), and User (“User”) governing User’s use of the host of Products and Services of the Service Provider (“Product”). This Privacy Policy constitutes a legal agreement between you, as a user of the platform and the company, as the provider of the product. You must be a natural person who is at least 18 years of age.

1. Introduction and Applicability of the Privacy Policy

1. The Service Provider is strongly committed to respecting User’s online privacy and recognizes the need for appropriate protection and management of any personal information collected and/or collated by us.
2. The purpose of this Privacy Policy is to ensure that there is a framework to collect, use and protect any personal and/or sensitive data collected by us. This Policy defines our procedure for collection, usage, processing, disclosure and protection of any information obtained by Service Provider through the Platform.

2. Disclaimer

1. Please be advised that any Information (as defined herein below) procured by us, shall be:
   1. Processed fairly and lawfully for rendering the Services (as defined in Terms of Service);
   2. Obtained only for specified and lawful purposes, and not be used in any manner which is against the law or policy in force (“Applicable Law”);
   3. Adequate, relevant and not excessive in relation to the purpose for which it is required;
   4. Able to be reviewed by the User, from time to time and updated if need arises;
   5. Not kept longer than required or as required by the applicable law.
2. By using the Product, User explicitly accepts, without limitation or qualification, the collection, use and transfer of the data in the manner described herein.
3. Please read this privacy policy carefully as it affects User’s rights and liabilities under law.

3. User’s Consent

1. By providing the Information (as enumerated herein), User provides consent and authorizes Service Provider to collect, use or disclose such Information as stated in this Privacy Policy, the Terms of Service, and as permitted by applicable law.
2. This Privacy Policy shall be enforceable in the same manner as any other written agreement. By using the Platform and voluntarily providing Information, User consents to its use in accordance with this Policy. If User does not agree, they may withdraw consent or choose not to provide Information.
3. Such an intimation to withdraw consent can be sent to info@gembotics.in. The same shall be processed as per our Data Processing Agreement.

4. Types of Information Collected by Service Provider

1. Personal Data: Information identifying a natural person such as name, contact, age, gender, and care person details.
2. Technical Information: Automatically collected information like IP address, browser type, ISP, clickstream data, etc.
3. Locational Information: Information obtained through GPS or other location technologies.
4. Non-Personal Information: Information that does not reveal identity, like browser type, cookies, demographics, etc.

All the above are collectively referred to as “Information”.

5. Purpose of Collection and Usage of this Information

1. Used to maximize user benefits from the Platform, including:
   • Rendering Services, maintaining the Platform, evaluating personnel, resolving complaints, notifying changes, enabling features, improving services, monitoring usage, and addressing technical issues.
2. Used for business or research purposes, excluding Personal Data, to improve user experience and services.
3. May aggregate and anonymize data for analysis to enhance services without disclosing Personal Data.

6. Disclosure and Sharing of Information

1. Information is not sold or rented. It may be shared:
   1. With third-party service providers to render Services.
   2. When required by law or for legal protection.
   3. During mergers or acquisitions.
   4. With employees/agents on a need-to-know basis under confidentiality obligations.
2. Additional sharing requires User’s consent.
3. No sharing beyond what is listed, without written consent.

7. Transfer of Information

1. User’s Information may be stored and processed outside User’s location.
2. Information may be transferred internationally as required for service delivery.
3. Consent to this Privacy Policy includes agreement to data transfer.
4. Service Provider will ensure reasonable safeguards during data transfer.

8. User’s Rights

Users may:

• Access, review, and correct their Personal Data
• Request deletion or erasure
• Receive data in a portable format
• Restrict processing they are uncomfortable with

Requests can be sent to info@gembotics.in.

9. Applications Used

1. User may use third-party apps. Service Provider is not responsible for third-party policies or practices.
2. Review privacy policies of any third-party applications.

10. Children’s Privacy

Personal Data from children will be removed if collected without parental consent.

11. Retention of Information

Data is retained per applicable law. Some information may be kept for legitimate interests like fraud prevention or safety.

12. Cookies and Other Tracking Technologies

1. The Platform uses cookies and similar tools for analytics and personalization. Users may disable cookies via browser settings.
2. Analytical cookies improve Platform experience. Consent to these enhances services.

13. Third Party Services

Promotional info may be sent about third parties. Service Provider is not liable for external disclosures unless due to negligence or wilful misconduct.

14. Data Security

Service Provider follows industry-standard practices for safeguarding data. However, no system is completely secure. Use of the Platform is at User’s risk.

15. Changes and Updates to Policy

Policy may be updated periodically. Continued use of the Platform implies acceptance of changes.

16. Contact

For concerns or questions, email info@gembotics.in.

17. Miscellaneous

If any part of the Policy is invalid, the rest remains effective. Unsolicited information is considered non-confidential. Rights under this policy may only be waived in writing.

18. User’s Acceptance of This Privacy Policy

By using the Platform, User agrees to this Policy. If User does not agree, they should not use the Platform or Services.